Services and Submission Guidelines

General Submission Instructions & Terms of Service

All submissions should be made through our submission portal. If you have any issues please just reach out to us, it’s a tricky system. Give up fast and email us gsl-fgl@berkeley.edu your submission will save as a draft if you exit out mid-process.

Contact us for approval before sending samples that

• are potentially biohazardous, radioactive, or otherwise hazardous
• originate from archaeological samples in the Americas, such as Native American remains or faunal remains
• are clinical in origin

Queue

Samples are processed in a generally first-come-first-served basis and can be considered in the queue for sequencing or library prep once samples have PASSED quality control. The date of submission is when we receive samples or when all required submission material is received, whichever comes latest.

The current Queue can be see on the “Sequencing Queue” tab, and your Submission Overall Status and Service Request individual statuses will update as work is performed. You can also communicate with lab staff using the “Chatter” function on the submission for a direct line of communication to the technicians working on your project.

Sample and Data Retention & Return

Original submitted materials can be returned for a fee, generated libraries and manipulated products are not deliverables. It is the users responsibility to arrange pickup or delivery of samples within 90 days of project deliverable (likely sequencing data return), after which the samples will be deemed forfeit. If delivery is required, users are required to pay the shipping fee.

QC data will be returned via email, and users will be notified of the availability of sequencing data via email. Sequencing data will be returned via secure encrypted FTP from our server, Globus (available soon), or for very large projects on hard disk drives through courier.

Sequencing data can be retained for up to 4 years for a fee per lane or SMRTcell. For data recovery prior to storage fee accrual, if we have your archived data we charge a 10-30 hour labor fee for data retrieval. The fee is dependent upon the age of the data and whether it is stored on our backup server or the manual Tape Array which involves physical drive manipulation and offsite travel. No data prior to 2020 is available.

Sample Drop off Locations:

Shipping Samples to VCGSL:

Please ship your samples on dry ice overnight to the appropriate address: